Most turbos, yes. Ball bearing units require CHRA/center catridge replacements and are generally not repairable.
If you are shipping your turbo, please ensure you include our Turbo Repair Form and it is packaged correctly and protectively to ensure no damage. MIC Turbo is NOT responsible for damage during shipping.
If you're local, you may drop the turbo off at our location any time during normal business hours: M-F 8:30AM-4PM.
Turnaround time is usually 1-2 business days depending on condition and parts availability. Although we keep most parts in stock, there are occasions where we need to order something specific and that may increase turn around time. However, we will always offer a specific completion time with the estimate.
No, estimates are free of charge and no obligation.
All in-house rebuilds carry a 6 month warranty while performance upgrades carry a 3-month warranty against part defects. New Cartridge (Core Assembly, CHRA) installation carry a1-year warrant starting from original invoice date. We will replace or repair the defective part upon warranty approval at our discretion. Refunds will only be offered if the defective part cannot be repaired or replaced.
Yes, the warranty will be void if you do not replace or clean your oil lines. All turbos need oil and if the oil feed line is clogged, it will fail, and FAST! Oil is used to lubricate the bearings as well as to cool the turbo. If the oil return line has any build-up or restrictions in it, the oil will back up into the bearing housing. This will cause the oil to push through the seals into the exhaust or intake making the engine smoke.
Turbochargers usually do not require a break-in procedure or period.
Ball bearing units are oil and water cooled which prolongs the life of the unit. Additionally, due to the nature of their construction, they spool faster, reduce lag time, and improve acceleration compared to journal bearing units.
This greatly depends on the application, desired power level, and whether it is for street or track use. Please contact us.
Cores must be received within 30 days of service or warranty is void. Core charges and refunds range from $350+ depending on the turbocharger and condition of the core. Cores with fire damage, missing/broken pieces, water damage, disassembled, or broken parts are subject to credit reduction or no credit. We are not responsible for any shipping damages.
Returns are accepted ONLY for items purchased directly from MIC Turbo & Injection within 14 days of purchase in original condition and are subject to a restocking and handling fee between 15-30%. This fee will be waived if the parts received are not as described.
Returned item(s) package(s) MUST include proof of purchase. Items will be verified, inspected, and processed upon receipt. Customer notification of item processing will be received via email and/or phone call.
Custom order items such as turbochargers or components, items that are damaged, missing parts, or not in original condition not due to our error will not be accepted for return or refund.
Orders cancelled after 24 hours will be subject to a 10% restocking/handling fee.
Items purchased on sale, with a promo code, or clearance are final sale only.
Refunds will be issued on original form of payment. No exceptions. Credit card refunds can be expected within 7-14 days.Please contact us with any further questions.
We will accept exchanges for up to 15 days from the day of purchase. Only for in-stock parts, all out-of-stock parts will be subject to a 10% processing fee.
Items purchased on sale, clearance, or with promo code will be allotted exchange credit equal to discounted purchase amount. Item(s) MUST be in original condition. Damaged, modified, or non-original items are not eligible for exchange.
All in-house rebuilds carry a 6 month warranty while performance upgrades carry a 3-month warranty against part defects. New Cartridge ( Core Assembly, CHRA ) installation carry a 1-year warrant starting from original invoice date. We will replace or repair the defective part upon warranty approval at our discretion. Refunds will only be offered if the defective part cannot be repaired or replaced.
All new turbochargers and parts carry a full one-year manufacturer warranty against defects. Please note the manufacturer may require inspection which may delay the process and can take 1-4 weeks to issue/deny warranty; we do not have control over manufacturer protocol or processes.
Any warranty claim item or turbocharger must be returned in as-is condition without cleaning, disassembly, or alteration for inspection. Any item presented other than as-is condition will be void of warranty.
The warranty does not cover misuse alterations/modifications made by purchaser, foreign part damage, abuse, negligence, oil starvation, accidents, or any other installation-related damages. Coverage encompasses the actual part up to the original invoice value. Consequential damage, loss of profit, or any other financial loss resulting from failed parts are not covered. If a warranty claim results in providing a turbocharger/product replacement, then the warranty period for the turbocharger product replacement will be the unexpired portion of the original warranty period for the turbocharger/product that was replaced.*Any turbocharger or item left over 30 days will be sold to recover costs.
For any warranty claims, please contact us prior to sending the parts at 305-685-1061 or
via e-mail at email@example.com
*Applies to rebuilt turbochargers or CHRAs only* Cores must be received within 30 days of service or warranty is void. Core charges and refunds range from $350+ depending on the turbocharger and condition of the core. Cores with fire damage, missing/broken pieces, water damage, disassembled, or broken parts are subject to credit reduction or no credit. We are not responsible for any shipping damages.